At NAPS we are committed to protecting your privacy and handling personal information securely, confidentially and in accordance with the Australian Privacy Principles.

NAPS provides administrative, booking and billing support services for a group of independent anaesthetists. We may collect personal and health information needed to assist with patient enquiries, bookings, billing, claims and related administrative services.

This may include your name, contact details, Medicare details, health fund or DVA information, relevant medical information, and details provided by you, your treating doctor, hospital or other healthcare providers.

We use this information to support patient care, communicate with patients and healthcare providers, process claims and payments, and meet our legal and administrative obligations.

Personal information may be disclosed to treating healthcare providers, hospitals, Medicare, private health funds, DVA, service providers or government/regulatory bodies where required or permitted by law.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored electronically or in secure physical records.

Our website may collect information through online forms, emails, cookies or analytics tools. This information is used to respond to enquiries and improve website functionality.

You may request access to, or correction of, personal information we hold about you by contacting NAPS in writing.

Privacy enquiries or complaints can be directed to our Practice Manager at:jstrickleton@naps.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

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Last updated May 2026

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